"Monica and her team were amazing! This comment is not something I throw out to everyone. My loan was a very challenging loan above all loans in my opinion. Monica and I worked on as a team to get the information needed for FHA to only turn the corner with another challenge. All in all with all the road blocks we were still able to close on the contract date. Monica and On Q Financial will always be my lender and I will be referring all friends and family. Thank you, Monica and Team, for making it happen!"
- Gayla N.
"Monica and her team provided the easiest home purchase I have ever done and at an excellent rate. I shopped around and she beat everyone else plus her personal attention and service to the loan process made me extremely happy I went with her. I would definitely recommend her."
- Matthew G.
"Monica was EXTREMELY helpful every step of the way. We needed to get pre-qualified on Labor Day, and she was able to make it happen - at a lower rate than we were quoted by a competitor, no less. She was very professional and proactive about keeping us updated. She was also very responsive /prompt and available to answer all of our questions throughout the process. Monica even came to our closing to make sure it went well, since our realtor was out of the country. I would absolutely recommend her to anyone interested in buying a house."
- Shelby D.
"My wife and I could not be more pleased with the service that we received from our lender during the entire process of buying our new home. We would highly recommend going with Monica Jenkins if you are in the market for a new home and are looking for a highly qualified and helpful lender. "
- bramos 1
"Monica has been so helpful to me for the past 2 1/2 years! In that time I've bought two houses and she was so knowledgeable and fast to respond to my questions. There is a lot that goes into buying a house for the first time, and having her working with me was invaluable and very informative. I look forward to working with her again in the future! "
"Monica is indeed a person of integrity, and one of her great strengths lies in her ability to build relationships. It is evident that this strength springs forth from her mortgage experience and genuine desire to serve her clients. We have had the opportunity to observe her gift in “serving” because she has processed several mortgage loans for us in the past. Additionally, we don’t feel “singled-out” in receiving her high quality of service because we feel confident that the relationships she builds simply exemplifies how she is for all those she encounters. The reflection that Monica leaves with my family is that of commitment, determination, and genuine desire to serve her clients. I welcome calls from your prospective leaders should they want to further discuss in more details of our mutually beneficial relationship. Randy and Wren Deavers "
"Monica was always available to answer questions and keep our loan process on track in time for the closing date on our house. She is very friendly and professional over the phone and by email. "
- eastburn jim
"Monica was amazing to work with on the mortgage for our new home. She answered all of our questions (and there were a lot!) quickly and professionally! She was a pleasure to work with and just so helpful throughout the whole process! I can’t recommend her highly enough!"
- ce ross
"Monica has been instrumental in helping us with the purchase of our home. She came highly recommended by our realtor, and it was the best decision ever to use her services. She is efficient, communicative, and kept us up to date on the status of our loan. Given the fact that we are not from TX, and unfamiliar with the state’s lending requirements, Monica was able to bridge the gaps for us, and help us through meeting all of the necessary requirements. What was even more unexpected was when she came to the closing of our escrow, and it was a good thing she did too as she was able to answer any questions the escrow officer had. I would recommend Monica to anyone looking for not only competitive rates, but above par customer service!!! I would definitely use her again in the future."
"I was referred to Monica for my first loan and couldn’t be happier with the service I received from her. She goes the extra mile for her customers and makes sure you are taken care of every step of the way. Her personality, organization skills and energy, make her a great loan officer. I highly recommend working with Monica!"
"Monica and her team made the purchase of our new home so easy. All information was given to us with ample time to respond and closing went off without a hitch. Just a great overall experience. I strongly recommend!!!"
- romad 20
"Monica was a huge help during our home buying process. We were first time home buyers, and she answered every question we had. Monica was always available when we needed her and kept us abreast of every document that needed signed. I would highly recommend Monica Jenkins."
"Monica helped us with our home loan. As first time home buyers we came to this not knowing much. She was very knowledgable and explained everything in great detail. Monica was extremely helpful, hardworking and always easy to get a hold of.
I would highly recommend her to anyone. She made this whole process so smooth and easy."
"Helped us with our first home loan, was awesome and very knowledgeable. She worked very hard to help us get into our first house! We contacted her last year and we’re unable to qualify for a loan, but she gave us pointers to get everything in line for this year. She was super helpful and very attentive."
"Monica has helped us with two mortgages and one refinance now. Wouldn’t consider using anyone else. She’s like your good friend that knows everything you need to know about financing. Incredibly helpful, incredibly friendly."
"Like so many people, we came to Austin from out of state, not knowing anyone in the local real estate and mortgage business. Very fortunately, our realtor referred us to Monica.
As first-time home buyers, Monica made the process so much easier by very patiently explaining how the process would work, and precisely what all of the costs would be. She also provided us with a spreadsheet very clearly showing all of these costs, which was great for me, since I’m pretty handy with Excel and so was able to plug in different amounts and have the spreadsheet calculate updated costs immediately, without me having to call or email Monica to ask what the monthly payment would be for every price point. That said- Monica would have happily provided us that information if needed, as she proved to be extremely responsive day or night, weekends included.
As is always the case, there were bumps in the road with the negotiations and appraisal along the way, but Monica did more than her share to smooth out those bumps, and see that our loan was funded despite a very tight deadline. Throughout the entire process, she was constantly checking the market to see if we could push our interest rate down.
So if you’re looking for a mortgage consultant who is extremely professional, knows her stuff, will truly fight for you, and who is warm and personable on top of that, then you need look no further than Monica Jenkins."
"Monica helped my wife and I purchase our first home near Cedar Park. I had a million questions, and no matter when it was or where she was, Monica took the time to make sure my questions were answered! She was quick to respond, she knows the market, and she was extremely helpful! She even made a call to the sellers agent to speak on our behalf, which apparently is not an everyday thing. She really went above and beyond for us and I think that’s just her nature. If you need someone you can trust, contact Monica Jenkins."